They say it appeared on Jennifer Carmin's customer account screen as a 'current balance' of promotional credits but that it that it was not an actual cash jackpot with bells and whistles. They did send the I-Team a series of diagrams that blame computer error for the mistaken $28 million figure. I'm pretty shaken up by this situation,' said Carmin.Ī few days later this letter from Indiana gaming regulators promised 'a thorough review' and the state has hired an independent gambling equipment testing firm to help figure out what happened.īlue Chip executives would not speak on camera. I tried to explain that to them, they thought that was funny. 'I mean what are two steak dinners? I don't even like steak. In the lower level state gaming office, she filed this complaint and says instead of $28 million, the casino offered steak dinners to her and her boyfriend. 'They said they have to speak to the Gaming Commission.' You're kinda scaring me.' He said, 'Don't touch the machine! Clear the machines! We have to shut down the machines!'' said Carmin. I said 'I'm a very excitable person and you are causing me stress right now. He said 'We don't know how this happened, what's going on and he's like what did you do?' My heart, it just felt like it was pounding out of my chest. In the chaos, she took a couple of pictures. He said 'Don't touch the machine,'' said Carmin. So I saw the numbers, heard 'supervisor!' and within 30 seconds a gentlemen approached me from the casino. All I heard and saw, she started screaming 'supervisor!' at the top of her lungs. It just didn't click and then somebody stood behind me and they - she - they kept saying you won, you won 28.9 million and then that's when I looked and that's a lot of commas,' said Carmin. 'I think I was still in shock and I said 2,800 28,000. Jennifer Carmin, who owns a small ad agency in Hobart, Indiana, saw ten numbers and a dollar sign.ĪBC7's Chuck Goudie asks: 'Did you know what those numbers meant?' I inserted it into the machine and within 5 minutes um I think I was in shock,' said Jennifer Carmin, casino customer.

She says it happened inside the Blue Chip on January 11, at a penny slot machine like this called 'China Shores.'

Imagine feeling as though you are a multi-millionaire- surrounded by well-wishers- and then being told something must have gone haywire in the slot machine, and it was out of order.īlue Chip Casino in Michigan City says a software glitch cause a colossal dollar amount to flash on the slot screen, just after a northwest Indiana woman sat down to play.

Blue chip casino slot machines